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Patients’ perception of community pharmacists as healthcare providers and willingness to participate in pharmacist services: a pilot study.

A new interesting article has been published in J Pharm Health Serv Res. 2018 Dec;9(4):297-300. doi: 10.1111/jphs.12226. Epub 2018 Apr 17. and titled:

Patients’ perception of community pharmacists as healthcare providers and willingness to participate in pharmacist services: a pilot study.

Authors of this article are:

Ekenga V, Bailey-Wheeler J, Hart T, Sarpong D, Earls M.

A summary of the article is shown below:

OBJECTIVES: To explore the extent to which patients identify community pharmacists as healthcare providers and the relationship of this perception to a willingness to engage in pharmacist-provided services.METHODS: A cross-sectional survey was conducted at a retail pharmacy and a patient centered medical home (PCMH) in the New Orleans, Louisiana metropolitan area. The survey assessed patients’ perception of community pharmacists and their roles in the provision of healthcare, as well as willingness to participate in commonly offered pharmacist-provided services.RESULTS: This study included 49 participants who interacted with pharmacy personnel to receive prescriptions regularly. Of the 49 patients surveyed, 91.8% perceived community pharmacists to be healthcare providers and this perception significantly impacted patient willingness to participate in medication therapy management, medication optimization, and travel vaccination services. Other services were not significantly impacted by perception.CONCLUSION: A greater percentage of patients perceived community pharmacists as healthcare providers. This affirmative perception positively impacted patient willingness to participate in several pharmacist-provided services. Since no comparative studies are available, further study is needed to assess consistency of observations and assess innovative ways to highlight pharmacists’ cognitive attributes and increase participation in pharmacist-provided services.

Check out the article’s website on Pubmed for more information:



This article is a good source of information and a good way to become familiar with topics such as:

Pharmacist;Provider status;community pharmacy;healthcare provider;pharmacy services

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